This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for You to access our Service or parts of our Service.
• Affiliate: An entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Fah Health Care PVT LTD, E-3/NH-4&5, Amarpali Yojna, IIM Road, Lucknow.
• Cookies: Small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country: Refers to Uttar Pradesh, India.
• Device: Any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data: Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website: Refers to Fah Health Care, accessible from https://www.fahhealthcare.com/
• You: The individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
• Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (clear gifs, pixel tags) that permit the Company to count users who have visited those pages or opened an email.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To maintain our Service: Including monitoring the usage of our Service.
• To manage Your Account: To manage Your registration as a user of the Service.
• Contract Performance: Undertaking purchase contracts for items or services purchased.
• To contact You: By email, telephone calls, SMS, or equivalent electronic communications regarding security or informative updates.
• To offer promotions: Providing news, special offers, and general information about other closely related medical goods or services.
• To handle requests: To attend and manage Your operational requests submitted to Us.

We may share Your personal information in the following situations:

• With Service Providers: Sharing data to monitor and analyze usage patterns or manage communication workflows.
• For Business Transfers: During negotiations or processing of any merger, sale, or asset financing structural actions.
• With Affiliates: Mandating joint entities to strictly honor this Privacy Policy framework.
• With Business Partners: To offer customized promotions, clinical features, or localized healthcare programs.

Retention, Deletion & Disclosure

Retention of Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account settings or contacting us directly.

Legal Disclosure Requirements

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately so we can execute standard server removal steps.

Contact Us

If you have any questions about this Privacy Policy, You can contact us using the formal channels listed below:

• Email Support: info@fahhealthcare.com
• Web Portal: Contact Information Page
• Helpline Numbers: +91-8433377712, +91-8433377713
• Postal Mail Address: E-3/NH-4&5, Amarpali Yojna, IIM Road, Lucknow, Uttar Pradesh, India